Include 2011
The Role of Inclusive Design in Making Social Innovation Happen
18-20 April 2011
Sponsored by Audi UK, BT and Sanctuary Care
The Include 2011 conference organisers were pleased to announce the keynote address were given by Bill Moggridge Director of the Smithsonian Cooper-Hewitt National Design Museum. A review of European initiatives was to be given by Ezio Manzini, Professor of Industrial Design at Milan Polytechnic. Professor Sarah Harper of the Oxford Institute of Ageing was the guest speaker at the Include Gala Dinner.

Bill Moggridge
Bill Moggridge is the director of the Smithsonian's Cooper-Hewitt National Design Museum, the only museum in the United States devoted exclusively to historic and contemporary design. Bill designed the first laptop computer, the Grid Compass, launched in 1982.
Bill describes his career as having three phases: first as a designer with projects for clients in ten countries; second as a co-founder of IDEO where he developed design methods for interdisciplinary design teams; and third as a spokesperson for the value of design in everyday life, writing, presenting and teaching, supported by the historical depth and contemporary reach of the museum.
A Royal Designer for Industry, Bill pioneered interaction design and is one of the first people to integrate human factors into the design of software and hardware. He has taught at the Royal College of Art and at Stanford University. His books, Designing Interactions and Designing Media, reveal developments in the design of technology through interviews and commentary.
Ezio Manzini
For more than two decades Ezio Manzini has been working in the field of design for sustainability. Most recently, his interests have focused on social innovation, considered as a major driver of sustainable changes, and on what design can do to support it. In this perspective he started and currently coordinates DESIS: an international network of schools of design and other design-related organisations specifically active in the field of design for social innovation and sustainability.
In addition to this, Ezio has explored and promoted design potentialities in different fields, such as: Design of Materials in the 80s; Strategic Design in the 90s and Service Design in the last ten years. Throughout his professional life he has taught and carried out research in several design schools and, in particular, at the Politecnico di Milano where he directed several research projects and coordinated the Unit of Research DIS, the Doctorate in Design and, recently, DES: the Centre for Service Design in the Indaco Department.
Sarah Harper
Sarah Harper (MA (Cantab) Cambridge; DPhil (Oxon) Oxford) is Professor of Gerontology at Oxford University and Director of the Oxford Institute of Ageing, a multi-disciplinary research unit concerned with the implications of population ageing, and director of the Clore Programme on Population-Environment Change. Her research concerns globalisation and global ageing, and the impact of population change. Particular research interests are the impact of this demographic shift on intergenerational relationships and work, and migration. She has undertaken research in the US, Europe and Asia-Pacific, and is leader on the Oxford Global Ageing Study, a survey of 44,000 men and women aged over 40 in 24 countries.
Sarah serves on the Royal Society working group on population change: People and the Planet, WEF Global Agenda Council on Ageing, the Advisory Board English Longitudinal Study of Ageing (ELSA) and Scientific Board of Natural England. She is a Governor of the Pensions Policy Institute and author of Prior to returning to Oxford, Sarah trained with the BBC as a News and Current Affairs Producer and Reporter, and was a professor in public policy at the University of Chicago.
She is the author and editor of several publications including Migration, Ageing and the Environment for the UK government Foresight Programme on Global Migration; Ageing Societies: Myths, Challenges and Opportunities and the International Handbook of Ageing and Public Policy (forthcoming), and co-editor of the Journal of Population Ageing.