Scientific Committee

Biographies of the members

Professor Maria Benktzon, born 1946, partner of Ergonomidesign, one of Scandinavia's largest and best-renowned industrial design consultancies. In its 35 years of existence it has built up a thorough understanding of human needs and aspirations.

Maria has worked on accessibility issues as an industrial designer for more than thirty years. Over the years she has been involved in a number of R&D projects, resulting in well-known products that can be used by a broader range of end-users. The general approach has been to incorporate features in the products, which will help people with disabilities, applying an "inclusive" or "universal design" approach.

Julia Cassim is an RCA Research Fellow and co-ordinator of the Helen Hamlyn Research Centre's Inclusive Business Programme.

Her career as a writer, designer and researcher has focused on making museum collections of art and artefacts cognitively and physically accessible to people with sensory or learning disabilities. Julia studied fine art and art history, first at Manchester College of Art and Design and then at Tokyo University of Fine Arts and Music where she received a postgraduate sculpture scholarship.

Much of her career has been spent in Japan since the early 1970s. She worked as arts columnist of The Japan Times, and founded a non-profit organisation for visually impaired people to access museum collections. She also curated and designed award-winning exhibitions for audiences with visual impairments and learning disabilities. Into the Light - Museums and their Visually Impaired Visitors, her book published in Japan, draws on this experience.

Returning to the UK in 1998, Julia joined the Helen Hamlyn Research Centre the following year. She was awarded an MPhil from the Department of Archaeology at the University of Newcastle-upon-Tyne in 2002 for a study building on her work with visual impairment and the arts in Japan.

Professor Roger Coleman. Professor of Inclusive Design, Co-Director of the Helen Hamlyn Research Centre at the Royal College of Art (RCA). Specialising in design and ageing, he established the DesignAge programme at the RCA in 1991 and the European Design for Ageing Network in 1994.

A 1994 Queen's Anniversary Prize was awarded to the RCA in recognition of the DesignAge programme, and Roger received the Sir Misha Black Award for Innovation in Design Education in 2000. He is a director of R&D company London Innovation, and a jury member for the RSA Student Design Awards. He has lectured extensively in the UK, Europe, North America, Japan and Australia.

Sean Donahue has recently concluded an appointment as the Designer-In-Residence at North Carolina State University's College of Design, USA. The research appointment was part of Sean's exploration as principal of ResearchCenteredDesign, his Los Angeles based design practice. As principal, Sean has curated a practice consisting of professional commissions, self-initiated research, publishing, education and design advocacy.

Since graduating from ArtCenter College of Design Sean has accumulated a portfolio of projects whose very execution, questions how and where design is able to make a significant contribution. Sean's persistence in moving from theory to practice has resulted in projects ranging from media impact studies to transmedia vehicles for authoring history. As such Sean has lectured and published internationally on the practice of media design and design research. Recent work leading his discourse has been published by Design Philosophy Papers, MIT Press, and the Princeton Architectural Press.

Rama Gheerawo - Deputy Chairman of the Include Scientific Committee. Research Co-ordinator at the Helen Hamlyn Research Centre (HHRC). He has a BEng (Hons) in Mechanical Engineering, from Imperial College, London and an MA in Industrial Design Engineering from the Royal College of Art. He has worked in the automotive, product design and civil engineering industries for companies such as the Rover Group, Robert Benaim and Associates and Atlantic Design. He is also Design Manager of a web and electronic media company.

At the HHRC he works with MA students and the Centre's new graduate research programme on industry-linked projects. Research interests centre around this work, especially the practical application and education of inclusive design. He has written a number of academic papers and articles. Interests include Indian Classical Music. He regularly performs South Indian Classical Vocal, most recently performing at George Harrison's Memorial Concert at the Royal Albert Hall in November 2002.

Professor Emeritus Bill Green. Graduated in Industrial Design in the dark ages and has been involved in professional design, education and research for 40 years. His work in England, Australia and Holland has focused on human-centred design, and he has been active internationally in promoting the links between ergonomics and design.

He was Professor of Applied Ergonomics and Design and Head of Industrial Design at Delft University of Technology until his return to University of Canberra, Australia, in 2001. Bill is now taking a more leisurely approach (and is developing an interest in the ergonomics of the golf swing for the elderlyÉ) but maintains an active interest in education and consultancy.

Patrick W Jordan is Head of the Contemporary Trends Institute, formerly Director of Trends and Identity at Philips Electronics, with responsibility for communicating brand image. He was also Head of User Research at Symbian, a joint venture by Motorola, Nokia, Psion, Ericsson and Panasonic.

Patrick has over 100 publications, has won numerous professional awards, has written or edited 5 books and is currently Europe's best selling author in his field. His 2002 book 'How to Make Brilliant Stuff that People Love and Make Big Money Out of It' was released by Wylie. In 2001/2002 he was awarded the Nierenberg Chair of Design at Carnegie Mellon University, the most prestigious appointment in US design education.

Satoshi Kose is Professor of Architecture, Faculty of Design, Shizuoka University of Art and Culture. Until 31st March 2003, he has been with the Building Research Institute of Japan. He worked for years to develop dwelling design guidelines toward the ageing society in Japan, and became among the first awardees of the Ron Mace Design for the 21st Century Award in June 2000. He has published several books on designing for the ageing society and universal design. He graduated from the University of Tokyo in 1971, and later received his Engineering Doctorate on domestic stair safety.

Chris M. Law is a faculty member at the University of Maryland Baltimore County (UMBC). He is a human factors and universal design expert with over 10 years of academic and consulting experience in the UK, USA and Canada. Previously, at the Trace R&D Center, he was instrumental in the development of innovative universal interface techniques for access to standard electronic products. Mr. Law was a lead presenter at the US State of the Science on Universal Design Symposium, 2002. At UMBC, Mr. Law focuses on investigating the practical aspects of industry, governmental and academic processes around universal design.

Yanki Lee studied Interior Architecture at the School of Design, Hong Kong Polytechnic University and at the Royal College of Art, graduating from the Department of Architecture and Interiors in 2000. She has a lot of internationally practical architectural design experience by working for Edge (HK) Ltd, RMJM architects Ltd and Karakusevic Carson architects, London.

Yanki has worked as a Helen Hamlyn Research Associate at the Royal College of Art studying the future of live-work buildings in collaboration with the Peabody Trust in 2000-1. From this design research project, she has developed the interest of inventing new user-designers design methods into her doctoral study. She has returned to the Helen Hamlyn Research Centre for the academic year 2003-4 as a Visiting Doctoral Fellow from the School of Design, Hong Kong Polytechnic University where she was awarded a research studentship for her doctoral research. The research focuses on different tactics to involve user in environmental design process, such as participatory design and inclusive design in different cultures and design communities.

Professor Alastair Macdonald - Chairman of the Include Scientific Committee. Head of Department of Product Design Engineering (PDE) at Glasgow School of Art. PDE challenges the traditional approach to mechanical engineering education and has provided an exemplar for other courses in the UK and overseas. PDE tackles issues from a human-centred point of view: human factors and aesthetics concerns are as integral as engineering and science. Alastair lectures and publishes widely, particularly in human factors, inclusive design, aesthetics-related issues, and futures technologies.

Dr Johan FM Molenbroek is Associate Professor Applied Ergonomics at the Faculty Industrial Design Engineering of the Delft University of Technology in The Netherlands. His career started there in 1978. He is active in research area's Design for All, Antropometrie and Repetitive Strain Injury. He was coordinating the European Gerontechnology project, called Genie with his colleague Marijke Dekker and is now coordinating with his colleague Renate de Bruin, the European FRR-project, which is developing a Friendly Rest Room for Elderly and Disabled. He is currently President of the Dutch Ergonomics Society.

Patricia Moore, President of Moore Design LLC, is an internationally renowned gerontologist and designer, serving as a leading authority on the requirements and behaviors of the elderly and all people as they progress throughout the lifespan. For a period of three years (1979-1982), in an exceptional and daring experiment, Moore traveled throughout the United States and Canada disguised as a woman more than eighty years of age. With her body altered to simulate the normal sensory changes associated with aging, she was able to respond to people, products, and environments as an elder.

Moore has been named by ID Magazine as one of The 40 Most Socially Conscious Designers in the world and was selected in 2000, by a consortia of editors and organizations, as one of The 100 Most Important Women in America 2000. ABC World News featured Moore as one of 50 Americans defining the new millennium.

Wolfgang F.E. Preiser is a Professor of Architecture at the School of Architecture and Interior Design, University of Cincinnati. He specializes in building performance evaluation and facility programming on building types, including health care facilities, public housing, universally designed environments, and design research in general.. He has lectured at more than 65 universities and congresses worldwide.

As an international building consultant and co-founder of Architectural Research Consultants, Inc. in Albuquerque, NM, he has worked in Australia, Brazil, Finland, Germany, Japan, and the UK, among others. He has written and edited numerous chapters, articles and 15 books, including 'Post-Occupancy Evaluation', 'Building Evaluation', 'Professional Practice in Facility Programming', 'Universal Design Handbook', 'Improving Building Performance', and most recently, 'Assessing Building Performance'.

Graham Pullin is an interaction designer at IDEO, a user-centred design consultancy. Before studying at the Royal College of Art, he worked at the Bath Institute of Medical Engineering, designing products for people with severe disabilities.

He has designed award-winning furniture for children with cerebral palsy and led the critical design project 'Social Mobiles' at IDEO that examined the anger and frustration caused by mobile phones in public places. Graham has recently studied phonetics to inform his particular interest in verbal communication.  He is currently writing a book on design and disability.

Reino Veenstra. Despite being an Industrial Design Engineer, which she became in 2000 at Delft Technical University, there are not many designs to be found in her work, ever since. Instead of entering a design team she entered into the research field, first as one of the team members at university, but soon after as the manager of De Vesting Design, an ergonomic design and consultancy company.

In 2002 she decided to start her own venture, an ergonomic consultancy under the name Illand, and to get back into teaching at Delft Technical University. Currently she teaches and is commercially active for the still to be explored field of Human Technology at the Hanzehogeschool Groningen.

Liek Voorbij. In 1988 she started at Delft University of Technology. In 1994 she graduated (MSc) as Industrial Design Engineer. Until October 1999 she was a PhD student at the department of Product and System Ergonomics of the faculty of Industrial Design Engineering. On June 2nd 2000 she took her PhD on human force exertion and became a Post doc at the same department. In June 2002 she became a standardization consultant at the department of Occupational Health and Safety of the Dutch standardization organization (NEN).

Stephen B. Wilcox, Ph.D., FIDSA is a Principal and the founder of Design Science, a Philadelphia based firm that specializes in consulting services to optimize the human interface of products, for clients such as J&J, Motorola, Guidant, Baxter, Kohler, and Maytag. A particular focus of the firm is upon Inclusive Design. Dr. Wilcox is also a VP and the Chair of the Human Factors Section of the Industrial Designers' Society of America (IDSA).

He holds a B.S. in Psychology and Anthropology from Tulane, a Ph.D. in Experimental Psychology from Penn State, and a Certificate in Business Administration from Wharton. He has published more than 50 articles in professional journals and taught human factors and research methods at University of the Arts and Carnegie Mellon.

Dr. Wilcox is a Fellow of IDSA, has won design awards from IDSA and from International Design magazine, has guest edited the journal, Innovation, and has served as a judge in a number of product design awards competitions. His forthcoming book, with Michael Wiklund, Designing Usability into Medical Products is in Press.